How to gain and retain employees in a candidate-focused climate

In the current candidate-focused climate how can you ensure candidates will pick your role over others? We’ve brought together our insights on making your role as attractive as possible, as well as key ways to make sure your new hires stick around for the long run.



Let’s start at the beginning, what's the first thing your possible candidates are going to see? The advert that you put up! The most important thing here is honesty. Mentioning the benefits and culture of your business is essential, but keep in mind not to over-sell or be deceptive about the reality of the position. Candidates are much more likely to leave their new position if they feel like they have been misled or lied to at any point throughout the hiring or onboarding process.


Try comparing your job ad to others. What kind of language are they using? What benefits do other companies have that make their ad stand out? This can be a great time to review internally and identify any improvements that can be made to the remuneration and benefits on offer to candidates. Benefits like subsidised registration, funded study, progression plans, and additional leave such as mental health days are being adopted into many workplaces. If it’s possible for the role and within your budget, advertising relocation and accommodation support can open the door to a much larger pool of suitable candidates. Additionally, selling the position as a way for a candidate to progress towards their career goals is a great way to make a position more attractive. 


Wonderful! Your listing is grabbing attention and you’re ready to begin interviewing applicants. At this point in the process, you should be ready to show some personality. Creating a connection and leaving a lasting impression on each candidate is essential. During your interviews ensure you are noting where flexibility may be needed for each individual. That way, when you are ready to offer your prefered candidate you can ensure your first offer is specialised for them. This shows that you value them as a person, not just their CV and can't wait to welcome them into your team. 

This is one of the many ways working with a recruitment company can help streamline your recruitment process. Our in-depth knowledge of each one of the candidates we partner with ensures we know what's going to motivate them to accept or decline an offer.

Let’s move to the next step, offering the position. In our current climate, we are seeing an increase in counter-offers and bespoke remuneration packages. For the right candidate, this likely means you’ll have to show some flexibility within the position. In many health roles, the salary won’t be flexible and working from home won’t be an option, however, many other aspects can be flexible. If possible, highlight that there can be flexibility with rosters and offer adjustments that suit the candidates’ work-life balance. The key here is to show potential employees that you will value and care for them and not just see them as a number.


Another roadblock that we are repeatedly seeing, which is costing businesses great candidates and time to recruit is internal processing issues with documents. Have your contracts drafted and ready to go before you present your offer. A verbal offer isn’t enough security for a candidate to leave their current position. Think of how quickly your ideal candidate could interview and receive an offer from another business, or receive a counteroffer from their current employer in a bid to retain them.


Finally, a focus and investment in retaining your existing staff is your greatest asset. Whether they’ve been in the business for 6 weeks or 6 years, creating a workplace where each employee feels respected and valued will mean you have to go through the hiring process a lot less often! The first 90 days of a new employee's journey are the most pivotal and defining. This often means making sure their onboarding experience is thorough, and that you remain flexible so their work-life balance doesn’t lean so far into work that life gets left behind. Be honest about the realities of the role from the beginning; people understand that no job is smooth sailing, and knowing the challenges of the role before they begin ensures your new employee won’t feel caught off guard and helps ensure they feel confident in their new role. By setting them up for success you’re ultimately ensuring your own success too. 


The rate of counter offers and multi offers are higher than ever, causing frustration for employers all over New Zealand. If you’re interested in more advice on counter offers, non-starters and fall overs we’ve put together a guide for employers like you. Simply message one of our recruiters in your area to get your guide! Best of luck with your hiring journey! 


By RWR Group Marketing • September 27, 2026
Experienced healthcare professionals aren't actively job hunting. That's exactly why attracting them takes a different approach than filling an entry-level vacancy. If you're trying to bring senior talent into a permanent role across primary care, aged care, allied health or community services, here's what actually works, and what tends to fall flat. Start with why they'd leave a job they're not unhappy in Most experienced professionals aren't desperate to leave their current role. They're open to the right opportunity. That means your approach needs to answer a different question: not "why should you apply?" but "why would this be worth the risk of change?" Lead with growth, not just the vacancy A job ad that lists duties won't move an experienced clinician. A conversation about where this role could take them in two or three years might. Senior candidates want to know the ceiling isn't the entry point. Make flexibility specific, not generic "Flexible working available" is easy to write and easy to ignore. Specific detail, like genuine part-time options, defined hybrid admin days, or predictable rostering, is what experienced professionals actually weigh up against their current arrangement. Fix the process before you fix the pitch Slow, clunky recruitment processes lose experienced candidates fast. They have less patience for delays, because they have less need to wait around. A clear timeline and quick, respectful communication matters as much as the offer itself. Use your own people as the pitch Nothing attracts experienced professionals like hearing directly from someone already doing the job well. A short conversation with a current team member, arranged early in the process, often does more than any job ad copy. Partner with someone who already knows the talent Experienced healthcare professionals aren't always visible on job boards. Many are found through networks, direct approaches and relationships built over years. That's where a specialist permanent recruitment partner earns their keep. Stat Snapshot: What Experienced Candidates Tell Us Career growth and progression consistently rank above salary once base pay is competitive. Clear, specific flexibility details are far more persuasive than general flexibility statements. Slow recruitment processes are one of the most common reasons experienced candidates disengage before an offer is even made. Word of mouth from current staff is one of the strongest influences on whether an experienced professional says yes. Attracting experienced permanent talent isn't about writing a better ad. It's about making the whole experience worth the risk of change. Ready to reach experienced healthcare professionals who aren't on the job boards? Visit www.rwrhealth.com www.rwrhealth.co.nz/contact-us and let's talk about your next permanent hire.
By RWR Group Marketing • September 20, 2026
Some healthcare teams turn over constantly. Others barely lose a permanent staff member year after year. The difference usually isn't the pay. It's the leader. We work closely with employers across primary care, aged care, allied health and community services, and the pattern is consistent: thriving teams share a leader with the same handful of habits. None of them is complicated. All of them take consistency. They communicate before problems become crises Strong leaders don't wait for a formal review to raise an issue or share praise. They check in regularly, in person, briefly and often. Staff know where they stand because their leader tells them, not because they have to guess. They make it safe to speak up Teams thrive when people can flag a mistake, question a process or push back on a decision without fear. Leaders who build this kind of psychological safety hear about small problems early, before they become resignations. They delegate real responsibility, not just tasks Handing someone a task is management. Handing someone genuine ownership of an outcome, and backing their decisions, is leadership. Staff who are trusted with real responsibility are far more likely to stay in a permanent role long term. They recognise contribution specifically "Great job team" doesn't land the way specific recognition does. Naming exactly what someone did well, and why it mattered, tells staff their work is actually being noticed, not just acknowledged in passing. They protect their team's time and wellbeing Thriving teams have leaders who push back on unreasonable demands from above, protect rosters from constant last-minute changes, and model healthy boundaries themselves. Staff notice when a leader has their back. They coach instead of just correcting When something goes wrong, strong leaders ask questions before giving answers. "What do you think happened here, and what would you do differently?" builds capability. Simply telling someone what to do next time doesn't. Key Takeaways Regular, informal check-ins build more trust than annual reviews ever will. Psychological safety is what surfaces small problems before they become big ones. Real delegation, not just task handoff, is what keeps senior staff engaged. Specific recognition beats generic praise every time. Protecting your team's time is a leadership act, not a nice-to-have. Coaching builds capability; correcting just fixes the moment. If your team's turnover has been creeping up, it's worth looking at leadership habits before you look at pay. The organisations that keep their best permanent staff usually aren't paying the most. They're led the best. Want to build a leadership approach that keeps your best people? Visit www.rwrhealth.co.nz/contact-us to talk about your team.
By RWR Group Marketing • September 16, 2026
You didn't reach a leadership level in primary care, aged care, or allied health by accident. So when you're weighing up a new permanent role, you're not just checking the salary. You're reading between the lines. Here's what experienced clinical leaders look for before they say yes, plus a few quiet red flags to watch for early. Autonomy that's real, not just talked about Leaders want to know they'll be trusted to make clinical and operational decisions, not just carry the title while someone else calls the shots. In interviews, ask directly: "What decisions would sit with me, and what would need sign-off?" The answer tells you about how the organisation operates. A team that's ready for leadership, not just a vacancy A leadership role is only as good as the team underneath it. Before accepting, find out why the position is open. A newly created role to support growth feels very different to a role that's turned over three times in two years. Support from above, not just responsibility from below The best permanent leadership roles come with a manager or director who backs you, resources you and removes obstacles. Ask who you'll report to and how often. If nobody can give you a clear answer, that's worth noting. Room to actually lead, not just manage rosters Clinical leaders want to shape how care is delivered, mentor junior staff and influence policy, not fill gaps in a schedule. Look for organisations that talk about your input on clinical governance, service design or team development, not just your availability. Values alignment you can test Anyone can describe a values-driven organisation in an interview. Ask for a specific, recent example: a decision the leadership team made that reflected those values under pressure. If they can't give you one, that's a signal. Quick Quiz: Are You Ready for Your Next Leadership Role? Can you clearly describe the kind of team culture you want to build? Do you know the three non-negotiables you need from an employer before you'll say yes? Have you asked a potential employer why the role became available? Do you feel confident naming what "support from leadership" should actually look like day to day? Are you clear on the difference between a role you'd tolerate and one you'd thrive in? If you answered yes to four or five, you're in a strong position to negotiate on your terms. If it's closer to two or three, it might be worth clarifying your non-negotiables before your next conversation. Considering your next permanent leadership move in primary care, aged care, allied health or community services? Visit www.rwrhealth.co.nz/contact-us and let's talk about roles that actually match what you're looking for.
By RWR Group Marketing • September 15, 2026
The best clinicians in primary care, aged care and allied health are rarely short of options. So when a permanent role lands on their desk, the real question isn't "will they apply?" It's "why would they choose you over the practice down the road?" After years placing permanent talent across primary care, aged care, allied health, NGOs, private medical and community services, we've noticed the standout employers all do a handful of things differently. None of it is complicated. Most of it costs nothing but attention. Your reputation arrives before you do Candidates talk. Former staff talk. Long before someone applies for a permanent role, they've usually asked around or checked reviews. Standout employers treat their reputation as something to actively manage, not something that just happens to them. Culture that's visible, not claimed Every organisation says it has a "supportive team" and a "great culture." Standout employers show it. That might mean a clear induction plan, a manager who actually checks in during the first month, or rosters that reflect real respect for work-life balance. Candidates can tell the difference between a slogan and a lived experience within weeks of starting. Growth pathways that are mapped out Experienced healthcare professionals want to know what's next, not in five years, but in twelve months. Standout employers can describe a genuine progression pathway on the spot: extra clinical responsibility, a team lead track, funded professional development. Vague promises don't cut it anymore. Flexibility with real boundaries Flexibility doesn't mean "anything goes." It means being upfront about what's negotiable (start times, part-time options, hybrid admin work) and what isn't. Candidates for permanent roles are comparing your flexibility against every other offer they're weighing up, so clarity wins over vague generosity. Values show up in the small decisions Anyone can put "person-centred care" on a careers page. Standout employers can point to a decision they made last month that proves it: a roster change to protect a staff member's wellbeing, a client complaint handled with the team's input, a policy that reflects the mission statement. That consistency is what makes people stay. Is Your Organisation a Standout Employer? Quick Checklist ☐ Can a candidate find genuine, recent reviews from your current or former staff? ☐ Does your onboarding plan go beyond the first day? ☐ Can you name a real progression pathway for this exact role? ☐ Have you clearly defined what flexibility looks like, in writing? ☐ Can you give one recent example of your values shaping a real decision? If you ticked three or fewer, that's not a failure, it's a starting point. The organisations that win permanent healthcare talent aren't perfect. They're just honest about where they stand and deliberate about closing the gap. Ready to build an employer brand that experienced healthcare professionals actually want to join? Visit www.rwrhealth.co.nz/contact-us and let's talk about your next permanent hire.
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