Join Youthline as a Face-to-Face Counsellor, providing free support to 12-24 year olds in South Auckland. 3+ years experience required. Full or part-t

Are you passionate about making a real difference in the lives of young people? Do you have the skills and empathy to support youth through their challenges and guide them towards positive outcomes? Youthline is seeking two dedicated and compassionate Face-to-Face Counsellors to join our team and help shape the future for youth in the Counties Manukau region, providing free counselling to 12-24-year-olds.

About Youthline
Youthline is a leading organization dedicated to supporting our rangatahi, providing counselling, mentoring, and advocacy services. We aim to empower youth by giving them the tools to overcome adversity, improve their mental health, and unlock their potential. We offer a safe, inclusive environment where young people can feel heard, supported, and encouraged.

The Role
As a Face-to-Face Counsellor, you will work directly with young people aged 12-24 years, providing therapeutic counselling sessions. You will help them navigate personal challenges such as mental health, relationships, identity, and self-esteem. Your role will involve working primarily from our Papatoetoe centre, with occasional travel to schools and communities in South and East Auckland.

Key Responsibilities:

• Provide counselling sessions for youth aged 12-24 years
• Conduct assessments and create tailored support plans based on individual needs
• Facilitate a safe and confidential environment for youth to explore their feelings and challenges
• Work closely with other Youthline services and community agencies to ensure a holistic approach to care
• Maintain up-to-date case notes, reporting, and documentation
• Participate in team meetings, supervision, and ongoing professional development

Working hours:

• Monday to Friday, with flexible start and finish times
• Two positions available: One full-time (40 hours per week), and one part-time (20 hours per week)

About You You are a qualified and experienced counsellor with a passion for youth mental health and well-being. You are empathetic, non-judgmental, and committed to supporting young people through their unique challenges.

Key Skills and Qualifications:

• A relevant qualification in counselling, social work, or psychology (e.g., Bachelor’s or Master’s in Counselling)
• Full registration with a recognized professional body (e.g., NZAC, SWRB)
• Experience in counselling (experience with 12-24-year-olds is essential)
• Strong understanding of youth mental health issues, including depression, anxiety, and trauma
• Excellent communication and interpersonal skills
• Ability to build rapport and trust with young people from diverse backgrounds
• Experience in managing confidential client records and case notes

Why Join Youthline?

• Be part of a respected, impactful organization focused on empowering youth
• Ongoing professional development and training opportunities
• Supportive and inclusive work environment
• Competitive salary and benefits
• Flexible working hours and the opportunity to make a real difference in the lives of rangatahi

APPLY TODAY! If you’re ready to make a meaningful difference and contribute to the well-being of youth in our community, we want to hear from you!

For a confidential chat about this opportunity or any of our other listings, please call Robbie on 027 519 4993 or 09 520 7612
E: robbiem@rwrhealth.co.nz

JOB REFERENCE #1536890