About the opportunity
This is a rare chance to lead a high-end aged-care village as General Manager. You’ll shape the resident experience, set the culture, and own end-to-end performance from people leadership and clinical partnership to occupancy, quality, and financials.
What you’ll lead
- People & culture: coach leaders and frontline teams. set standards & lift engagement.
- Resident experience: champion dignity, whānau engagement, complaints resolution.
- Clinical partnership: work closely with the Clinical Manager to uphold safe, high-quality care
- Operations & P&L: budgets, rosters, occupancy growth, vendor management, reporting.
- Quality & risk: audit readiness, compliance, H&S, continuous improvement.
- Community & brand: build strong local relationships and a reputation for excellence.
- A proven people leader with courage for the big conversations and a steady, fair approach.
- 5+ years’ leadership in aged care, retirement living, health, disability, hospitality, or related multi-site/service operations.
- Strong c ommercial acumen (budgets, KPIs, occupancy, rosters).
- Excellent communicator who builds trust with residents, whānau, staff and stakeholders.
- Clinical background (RN or allied health) is a bonus, not essential but partnership with clinical leaders is key.
- Working knowledge of HDSS, NZ H&S requirements, audits, and risk management.
- Continuous improvement mindset, data-informed and values-led.
- Competitive market salary + performance incentives.
- Support from an experienced Clinical Manager and head-office specialists.
- Professional development, leadership coaching, and national peer network.
- Autonomy to shape culture and outcomes in a premium, resident-focused village.
- Rodney location with parking and an engaged local community.
Please apply via SEEK with your CV and cover letter. Shortlisted candidates will be contacted as applications are reviewed.
For a confidential discussion, please contact:
Robbie McKenzie - RWR Health
027 519 4993 | robbiem@rwrhealth.co.nz